Solar lead response automation · UK

Your leads don't wait until 9am.
Now your follow-up doesn't either.

Orchero builds done-for-you lead response systems for UK solar and battery installers. New enquiries get acknowledged in under a minute, qualified with the details your surveyors need, and handed to your team with a clear summary — evenings and weekends included.

Free 20-minute review of how your enquiries arrive · no obligation, no lead-gen pitch

Tuesday evening · your inbox Workflow live
  1. New enquiry — Meta lead form

    "Interested in solar + battery for a 3-bed semi in Maidstone. What would it roughly involve?"

  2. Orchero → homeowner

    "Thanks Sarah — we've got your enquiry. Two quick questions so the right surveyor calls you prepared…"

  3. Homeowner completes qualification

    Postcode ME15 · owner-occupier · £180–220/mo bills · wants install within 3 months

    Summary sent to your team
  4. The other installer

    "Hi, just picking up your message from last night…"

< 60 secTypical acknowledgement time once live systems are connected
3–5 installersHow many companies a typical homeowner contacts when requesting quotes
£750Pilot setup from £750 — one-off, no ongoing contract required
The problem

Paid leads, website enquiries and referrals go cold before anyone has a proper conversation.

A homeowner who fills in your form is usually filling in four others. The installer who responds first with something helpful is the one most likely to get the survey. Three leaks make that hard:

Slow first response

Office teams and surveyors are on roofs, in vans, on calls. Enquiries from your website, Google, Meta, Checkatrade or paid platforms sit unanswered — especially the ones that land after 6pm.

Patchy qualification

Postcode, property type, bill range, timescale — the details a surveyor needs arrive scattered across emails, voicemails and half-finished forms, if they arrive at all.

Inconsistent quote follow-up

Warm homeowners slip away when chasing a sent quote depends on memory, a spreadsheet, or whoever has energy left at the end of the day.

Response gap calculator

How long do your enquiries sit waiting?

180 hrsof combined waiting time across your enquiries each month, based on your inputs
~12of those enquiries likely arrive outside office hours (evenings and weekends account for roughly 40% of consumer enquiries)

Illustrative only, calculated from the numbers you enter. This is a picture of waiting time — not a promise about sales, bookings or conversion.

What you get

One workflow, four stages — from new enquiry to booked survey.

Orchero designs and builds the communication workflow, connects it to your existing lead sources, and gets every customer-facing message approved by you before anything goes live.

Instant acknowledgement

Every new enquiry receives a fast, personal-sounding reply you've approved — by email or SMS — whatever time it arrives.

Homeowner qualification

A short form collects postcode, property type, bill range, interest and timescale, so your team stops chasing basics.

Team handover summary

Your team gets one concise message per lead: who they are, where they came from, fit indicators, and the recommended next step.

Quote follow-up rhythm

After surveys and quotes, polite reminder sequences keep the conversation warm — so following up never depends on memory.

Built on approved tools — Make.com, your email, SMS, calendar booking and CRM — with your sign-off at every stage. You handle the surveys; the workflow handles the chasing. Want to see it end to end first? Try the sample workflow →

Founding pilot programme

No borrowed testimonials. We'd rather show you the workflow.

Orchero is a new service, and we won't put invented praise on this page. Instead, we're building our first public case studies with a small group of founding installers — at founding pricing, with direct access to the person building your system.

  • Founding pilot pricing, locked for 12 months
  • Weekly review calls during your pilot
  • In exchange: an honest, attributable case study once you've seen the results for yourself
5 Founding pilot places

We keep the cohort small on purpose — every workflow is built and monitored by hand while we establish our first case studies.

Pricing

Start with a pilot. Keep it running if it earns its place.

Optional · after your pilot

Managed Follow-up

from £195 / month · cancel monthly

For installers who want the system watched, tuned and extended — without thinking about it.

  • Monitoring and fixes when a lead source or tool changes
  • Message and form tweaks as your offer evolves
  • New lead sources connected as you add them
  • Monthly response-time and follow-up report
  • Priority support by email
Ask about Managed Follow-up

Final pilot cost depends on your lead sources, setup complexity and follow-up requirements — confirmed in writing after your free audit, before any work begins.

How it works

The free audit comes first. Then a focused pilot.

1 · Audit your lead flow

A 20-minute call reviewing your sources, response times, qualification gaps and quote follow-up. Most reviews surface at least two response gaps in the first conversation.

2 · Map the pilot

We define the enquiry journey, write the messages for your approval, agree the handover fields and set the follow-up rhythm. Nothing goes live without your sign-off.

3 · Connect and go live

Approved tools — Make.com, your email, SMS, calendar booking or CRM — are connected, tested with you, and switched on. Then we review it together weekly.

Trust and scope

Clear boundaries make the automation safer to use.

We'd rather under-promise in writing than over-promise in a sales call. Here's exactly what Orchero is — and isn't.

  • Orchero automates communication and follow-up. It does not generate or sell solar leads.
  • We do not provide financial, grant, savings, energy, technical solar or installation advice — your team stays the expert voice.
  • We do not promise sales, bookings, revenue or conversion increases. The work improves consistency and reduces missed-opportunity risk.
  • Workflows are designed for UK GDPR-conscious handling: approved tools, agreed data processes, and a data processing agreement for every pilot.
  • Every customer-facing word is reviewed and approved by you before go-live.
FAQ

Common questions from installers.

Is Orchero a solar lead generation company?
No. Orchero does not generate or sell leads. We help you handle the enquiries you already receive — from your website, directories, referrals, Google, Meta, Checkatrade and paid lead platforms — faster and more consistently.
Do you promise more jobs or revenue?
No, and you should be wary of anyone in this space who does. Orchero improves the speed and consistency of your response and follow-up. What that's worth depends on your leads, your prices and your surveyors — which is why we start with a free audit rather than a guarantee.
What tools do you build on?
Pilots typically run on Make.com connected to your existing email, an SMS provider, a calendar booking tool and — if you have one — your CRM. You approve every tool and every message before anything goes live, and you keep ownership of the accounts and the data.
What does the pilot cost, exactly?
The Solar Lead Response Pilot starts from £750 as a one-off. The final figure depends on how many lead sources we're connecting, setup complexity and your follow-up requirements — and it's confirmed in writing after your free audit, before any work begins. There's no ongoing contract.
What's the Managed Follow-up plan for?
It's optional, from £195/month, cancellable monthly. Lead platforms change their formats, offers evolve, and new sources get added — Managed Follow-up means we watch, fix and extend the system so you don't have to. Most installers decide after seeing their pilot run for a few weeks.
Does the system give solar, grant, savings or finance advice?
No. The workflow handles acknowledgement, qualification, handover and reminders only. Surveys, technical guidance, quotes, grant information, finance information and installation advice stay entirely with your team — as they should.
How quickly can the live system respond?
Once connected and approved, workflows typically acknowledge enquiries in under 60 seconds, depending on the lead source and tools involved. Some paid platforms deliver leads with their own delay, which we'll flag in your audit.
What happens to homeowner data?
Workflows are designed for UK GDPR-conscious handling. Data flows only through the tools you've approved, under a data processing agreement, and you keep ownership of the accounts. We'll walk through the exact data path with you before go-live — see our Privacy Policy for more detail.
Free Lead Loss Audit

Find the enquiry leaks before you buy more leads.

Tell us how your enquiries arrive and we'll show you exactly where they're waiting, going unqualified, or slipping away after a quote. Twenty minutes, no obligation — and if a pilot isn't right for you, we'll say so.

Prefer email? support@orchero.co.uk

We'll reply within one working day. Your details are only used to prepare your audit — see our Privacy Policy.